Contact Form

Orders have been taking about four weeks to fulfill.

Frequently asked questions:

  • The Quadstick is sold out. Can I buy one?

    • You can sign up to automatically be notified when ordering resumes on an individual product's page on the website.

      To add your email, go through the process of adding a sold out product to the shopping cart and it will present you with a place to add your email address.

      There should be some available for ordering on each Monday at approximately 12 noon Eastern Standard Time. If they are sold out by the time you attempt to order, you will need to sign up again for the next batch the following week.

      It has been taking about four weeks to fulfill orders.

  • Do you ship internationally?

    • Yes we do. Priority Mail International shipping costs between $55 and $90 and takes about a week to ten days in transit. Any local taxes or customs fees due will be collected by your post office.

  • What forms of payment does the website accept?

    • Credit cards, and ApplePay.

  • Can I play <insert game name here>?

    • Probably. Experienced quadstick users play very challenging games. The best place to ask about a specific game is in the user forum. Somebody has probably played it. You can search the forum for game names.

    • You can create your own custom configuration files.

  • When will my order ship?

    • Orders are currently taking about four weeks to fulfill.

  • Do you have a User Manual?

    • Yes, you can read it here. You'll save both of us a lot of time if you read it.

  • Can I use the Quadstick with a specific console or computer?

    • The Quadstick can connect directly to a PS4, PS3, Nintendo Switch and PC/Mac.

    • The Quadstick requires an adapter to connect to an XBox One or 360 or the PS5.

      • The CronusMax is recommended for XBox and PS5 consoles.

  • Can I return the Quadstick for a refund if it does not work for me?

    • Yes. Contact Quadstick within thirty days of receiving it and for instructions. Once it is returned, a refund minus the shipping costs will be issued.

  • Do you have demo or loaner units?

    • No. If you are unsure if the Quadstick is right for you, there is a thirty day period to return it for a refund, minus the shipping costs.

  • Where are you located?

    • Quadstick

    • 1823 2nd Ave N

    • Great Falls, Montana 59401.

Orders have been taking about four weeks to fulfill.